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Choosing the Right Website Builder for Your Small Business

Discover top website builders for your small business. Our comprehensive guide simplifies your choice for the perfect online tool.

Navigating the world of website builders? We've compiled the top picks tailored for small businesses to ensure your online success.

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All-in-one platform to build a beautiful online presence

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  • Drag and Drop Interface
  • Responsive Templates
  • Built-in Search Engine Optimization (SEO)
  • Ecommerce Features

Create a website, online store or blog that screams professionalism.

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  • Drag and Drop Interface
  • CMS Integration
  • Code Editor
  • Hosting

Choose from a big bag of content, style and media tricks.

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  • Responsive Design
  • Easy Drag and Drop
  • Unlimited Storage and Bandwidth
  • Live Chat Support

Craft a stunning-looking website for your business.

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  • Easy-to-use drag and drop editor
  • Responsive website design
  • Ready-made templates, themes and designs
  • Access to third-party applications

An intuitive DIY website builder that’s perfect for tech newbies

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  • Easy drag-and-drop website builder
  • Full PayPal integration makes taking payments easy
  • Track performance with website analytics and metrics tools

Everything you need for your online business in one place. Top notch.

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  • Drag and drop page builder
  • Integrated marketing tools
  • Automation workflow builder
  • Email marketing suite

Professional web builder, tonnes of templates & perfect for web design beginners!

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  • Intuitive Templates
  • No Coding Needed
  • Free Domain for 1 year

What's The Best Website Builder For Your Small Business

In this digital age, an online presence is no longer a luxury but a necessity for businesses of all sizes. For small businesses, in particular, a well-designed website can level the playing field, allowing you to compete with larger competitors. As a small business owner, you might feel overwhelmed by the multitude of website builders available.

This guide aims to de-mystify the selection process, offering clear, concise information on the top website builders for small businesses. You'll find insights into their features, pricing, ease of use, and more, enabling you to make an informed decision that suits your specific needs.

Understanding the Needs of Small Businesses

Small businesses have unique needs to be considered when creating a website. Affordability is often a top priority, but it's equally important not to compromise on functionality and aesthetic appeal.

The website should be easy to navigate, visually engaging, and reflective of the brand's personality. It needs to effectively communicate with the target audience, offering clear and concise information about the business, its products, or services.

Furthermore, considering the increasing trend of mobile browsing, it's paramount that the website is responsive and optimised for mobile devices. Lastly, small businesses often lack dedicated IT personnel, so the website builder needs to be user-friendly, allowing even the most non-technical users to make updates and changes with ease.

Key Features to Look for in a Website Builder

Ease of Use

For small businesses, especially those without a dedicated IT team, the usability of a website builder is crucial. A user-friendly interface that offers intuitive navigation and easy-to-understand instructions can drastically reduce the time and effort required to create your website.

The best website builders come with drag-and-drop features, pre-made templates, and provide on-screen tips and tutorials to guide users through the process of constructing their site.

Additionally, high-quality customer support, including live chat, email, or telephone assistance, can be invaluable for tackling any challenges that arise.

Thus, when considering a website builder, ensure its user interface is straightforward and uncomplicated, offering you the smoothest experience possible in crafting your online presence.

Customisation Options

As a small business owner, your website should exemplify your unique brand proposition and be an authentic reflection of your enterprise. Hence, a website builder with robust customisation options is a valuable asset.

These options should allow you to personalise elements such as colors, fonts, layout, and content arrangement, enabling you to create a bespoke digital space that truly encapsulates your brand ethos.

Furthermore, the availability of a wide variety of templates that cater to different industries can also be a significant advantage, offering you a head start in crafting your website's look and feel.

Ultimately, a website builder that affords you the freedom and flexibility to tailor your site to your exact specifications, whilst ensuring it remains user-friendly and accessible, is an attribute worth considering in your selection process.

Search Engine Optimisation (SEO) Tools

Visibility on search engines is crucial for driving traffic to your website and thereby, growing your small business. As such, a website builder with integrated SEO tools can be a game-changer. SEO tools can help identify and apply relevant keywords throughout your website, improve metadata, and create SEO-friendly URLs, all of which contribute to enhancing your site's ranking on search engines like Google.

Some website builders even provide features such as automatic sitemap generation and image optimisation, further boosting your website's SEO performance.

Therefore, when choosing a website builder, consider its SEO capabilities as a key component in your decision-making process. This will ensure your website is not only aesthetically pleasing and user-friendly but also ranked optimally in search engine results, increasing your business's online visibility and reach.

E-commerce Capabilities

For many small businesses, having an e-commerce component on their website is crucial. This allows potential customers to purchase products or services directly from the site and can significantly boost sales. When choosing a website builder, it's essential to consider its e-commerce capabilities.

Look out for features such as integration with various payment processors, inventory management, and a secure shopping cart system. Additional capabilities, like discount code creation, product variant support, and shipping options, can further enhance your customers' online shopping experience.

Also, be sure to check if the platform offers mobile-friendly shopping, as more and more consumers are buying goods via their smartphones. An effective website builder should make it straightforward to set up and manage an online storefront as part of your website.

Customer Support

Customer support can be a lifesaver when you're navigating the complexities of building a website. The best website builders for small businesses offer robust customer support systems, including live chat, phone support, email tickets, and comprehensive online resources.

These resources typically contain tutorials, FAQ sections, and community forums where users can share experiences and solutions. In some cases, you may even have access to dedicated support teams for more complex issues. An effective support system can greatly reduce the time and stress involved in troubleshooting, allowing you to focus on enhancing your website and growing your business.

Therefore, it's imperative to consider a website builder's customer support capabilities when making your decision.

Review of Top Website Builders


Wix is a versatile website builder known for its easy-to-use, drag-and-drop interface, making it a popular choice among small businesses. The platform provides a wide range of templates, all of which are mobile-friendly and fully customisable.

Also, Wix offers a variety of inbuilt tools for SEO, social media integration, and analytics, helping businesses to improve their online visibility. E-commerce capabilities are robust, allowing for smooth management of online storefronts.

In terms of customer support, Wix has a comprehensive help centre, including tutorials and forums, and offers email and phone support. However, one downside is that once you've chosen a template, you cannot switch to another without reinserting your content.

Overall, Wix strikes a good balance between ease-of-use, customisation, and robust features, making it a strong contender for small business owners looking to establish an online presence.


Squarespace is another commendable website builder that stands out with its sleek, professional-looking templates, each of which is fully responsive for optimum viewing on all devices.

The platform's design-oriented approach is ideal for small businesses that value visually striking presentations, such as those in creative industries. Squarespace's interface is clean and intuitive, albeit with a slight learning curve compared to some competitors. Once mastered, however, the extensive customisation options bring unparalleled depth to website design. For e-commerce, Squarespace offers robust capabilities, including inventory management, a secure checkout process, and detailed sales analytics.

The platform also boasts strong SEO tools to aid in enhancing online visibility. Squarespace's customer support includes 24/7 email support, live chat during business hours, and a comprehensive knowledge centre.

A potential downside to Squarespace is a slightly steeper price point, but the wealth of features and superior design flexibility can justify the investment for many small businesses.


Weebly is a user-friendly website builder that stands as a fitting choice for small businesses, particularly for those just starting out in the digital realm. Known for its drag-and-drop design interface, Weebly simplifies the process of website creation, allowing even novices to craft professional-looking sites.

The platform provides a range of responsive templates that are easily customisable to reflect your brand's style. E-commerce capabilities are solid, with features such as integrated shopping carts, inventory management, and a secure checkout process.

Weebly also includes basic SEO tools to assist in improving your website's search engine ranking. One of Weebly's key strengths is its affordability, offering a range of pricing plans to cater to various budgets.

While the platform may not offer the same depth of design flexibility as some competitors, its ease-of-use, affordability, and ample features make it a worthy consideration for small businesses. Customer support includes email and chat, along with a helpful knowledge base for self-service information.


Webflow is a versatile website builder that offers an impressive blend of design flexibility and robust functionality, making it a viable choice for small businesses keen to create customised, high-quality websites.

Differing from the standard drag-and-drop website builders, Webflow operates more like a graphic design tool, enabling granular control over every element of your site. This feature-rich platform boasts built-in e-commerce capabilities, comprehensive SEO tools, and a CMS for blog and content management. While the learning curve with Webflow is steeper, the end result is a fully customisable, professional-looking website.

Pricing plans vary, and while Webflow may be pricier than its counterparts, the level of control and sophistication it offers can justify the investment for businesses desiring an advanced online presence. Customer support includes email, a comprehensive help centre, and a thriving online community for added troubleshooting and guidance.


Shopify is a world-renowned website builder specifically designed to cater to e-commerce businesses. It's the go-to choice for many small to medium-sized businesses looking to launch an online store due to its extensive set of e-commerce features.

This includes inventory management, advanced sales features such as discount codes, and an assortment of payment gateway options. Shopify's platform has an intuitive interface, making it accessible for users of all technical levels.

Additionally, it offers a plethora of professionally designed templates that are optimised for mobile shopping.

The platform also comes with SEO features to help improve the visibility of your online store on search engines.

Pricing plans are varied to cater for different budgets, making Shopify a scalable solution for growing businesses.

Customer support is available 24/7 through live chat, email and phone, complemented by a wide range of self-help resources.

How to Choose the Best Website Builder for Your Needs

Selecting the best website builder for your business requires careful thought and consideration of several factors. First and foremost, identify your needs. If you're planning to set up an e-commerce store, platforms like Shopify cater specifically to this requirement. Alternatively, if your website's primary function is to present information or portfolio work, a website builder like Wix or Squarespace may be more suited.

Secondly, consider your budget. Some website builders offer free versions, but these often come with limitations such as branded domains. Paid plans offer more control and features, so weigh up the benefits against your budget. Keep in mind the user-friendliness of the platform. You don't want to spend hours learning how to use a complex system. Lastly, consider the scalability of the website builder. As your business grows, you'll want a platform that can grow with you, offering more advanced features when you need them. Also, check out the customer support options to ensure help is available when you need it.

By considering these factors, you can make an informed decision that best suits your business needs.


In conclusion, choosing the best website builder for your small business is a critical decision that can significantly impact your online presence.

The optimal website builder should cater to your specific needs, be within your budget, user-friendly, scalable, and provide robust customer support.

Whether you opt for Shopify for e-commerce, or Wix and Squarespace for showcasing information or work portfolios, remember that the right choice is the one that best aligns with your business objectives. With careful consideration of these factors, you can establish a solid foundation for your business's online growth.


Do I need coding skills to use a website builder?

Can I upgrade my plan as my business grows?

Are there website builders specific to certain industries?

What kind of customer support can I expect?

Can I use my own domain name with a website builder?

How can I integrate social media into my website?

Can I customize the design of my website with these builders?

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